Superheroes in the Sky - How Drones Are Assisting Public Safety Organizations

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In an emergency, complete visibility and access to real-time information can critically impact the outcome of the scenario. And, when it’s a matter of life and death, every second counts. For public safety organizations, drone technology is playing a big part in assisting officers and first responders. Through enhanced aerial visualization, drones provide an increased level of insight and situational awareness that drives efficiency and reduces time in critical situations -- ultimately helping capture criminals and save lives.

Going beyond the boundaries of traditional physical limitations, such as terrain, distance, and threatening weather conditions, drones allow officers to arrive and navigate a scene almost instantly. Giving officers an extra set of eyes, teams equipped with drone technology are enabled to quickly and accurately make decisions, to increase the safety of citizens, officers and first responders.

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Increased Concerns Mean Increased Expectations

While drones are driving efficiencies for public safety organizations, they’re also providing a new level of security for citizens. In the wake of increased attacks, and with consumers more concerned about public safety, drones are quickly becoming the unexpected superhero for both public safety organizations and citizens alike. In a recent national survey, Cape uncovered Americans’ rising expectations when it comes to feeling safe. From deciding where to live (95%), to where to vacation (93%), and even which events to attend (82%), today’s consumers are placing a bigger emphasis on public safety when they make these decisions in and around their communities. As a part of increasing expectations, 93% of consumers expect to see increased visibility of law enforcement across their communities.

For public safety organizations, this means integrating and utilizing the best tools and technologies to protect their communities. Consumers expect these investments to be made --  84% revealed technology as a critical investment for safety. In addition to using advanced technology, when it comes to integrating drones as a part of public safety operations, Americans are in agreement, with 71% supporting law enforcement’s use of drones in their community. In fact, 62% explicitly say they would feel safer if their local first responders used drones to protect their communities. With large events increasingly being targeted for attacks, the need for increased situational awareness, quick emergency response, and real-time information is critical.

Real World Success

Today, cities around the world are integrating drones into their public safety programs and operations. In Ensenada, Mexico, drones equipped with Cape Aerial Telepresence™ decreased the city’s overall crime rate by 10% and contributed to more than 513 arrests in only four months of deployment. With drones being able to arrive on the scene in minutes, the Ensenada Municipal Police Department’s (DSMP) use of drones lead to a 30% decrease in home robberies, 25% drop in violent robberies, and 22% decrease in vehicle theft. Additionally, Cape Aerial Telepresence™ helped to reduce non-emergency call response times by 95%, and emergency call times by 90%.


In the United States, with the launch of the Unmanned Aircraft System (UAS) Integration Pilot Program (IPP), we’ve seen several cities begin to integrate drones into their daily operations, including the city of Chula Vista. As part of the program, the Chula Vista Police Department are using Cape-equipped drones to support and improve emergency response, serving as a powerful tool to support officers and an innovative way to improve operations across the team.

Looking Ahead

As expectations rise, drones are playing a critical part when it comes to keeping communities safe. With drones supporting first responders, there’s great potential to quickly ease public fears around safety, and ability to considerably impact organizations for the better.

Public SafetyAlex Weitzel