Why Choose Cape.Com as your ISP?

Here are 10 very good reasons:

1. We are local. Established in 1994 and entering our 10th year of service, Cape.Com is based in Mashpee, MA. Over the years, we have grown to become the leading ISP in southeastern Massachusetts, and the leading Business ISP in eastern, MA. You can see our offices and meet our staff -- know who you are dealing with! Most importantly, we have no plans to sell out to a larger, distant ISP.

2. We provide personal support. We respond to your needs in a fast, professional and friendly manner. We will guide you through whatever Internet access problem you come across, and do so patiently, in language you understand and always with respect, sincerity, even humor. Our customers are always impressed with our high level of integrity and unending offer of assistance.

3. We have maintained our prices. We know price does matter, and our goal is to provide affordable services for everyone. The national ISP's charge up to 33% more than Cape.Com for similar service. Internet specialty shops charge up to 50% more. We aren't going to clutter your Internet experience with unnecessary bells and whistles or annoying advertisements, and then slap you with additional fees or ever-increasing rates to cover the costs of providing them.

4. We care more. Your call does matter. We won't put you endlessly on hold, or transfer you to several departments and not-so-nice representatives. We wouldn't tolerate being treated that way, so why should you? You are our customer, and we treasure your loyalty. We will do everything in our power to find the answer to your question and resolve your problem.

5. We have a brilliant staff. Cape.Com has assembled some of the most talented people in the area to bring you unparalleled service and support. In addition to meeting your current needs, we are constantly working on bringing you new services to make your Internet experience easier, more efficient and more enjoyable.

6. We plan better. We have grown from a very small upstart company to a medium-sized business. We planned our growth carefully and strategically, so as to not adversely affect our existing customers. We are not greedy; we are realistic. We consider all factors when implementing a new service or procedure.

7. We listen. Our customers are our best sounding board. We take your suggestions, concerns and requests very seriously. We will always provide new and improved services if they are deemed feasible and beneficial to the majority of our users.

8. We take measures. We continuously monitor our systems to make sure they are working properly, and upgrade our servers long before capacity is ever reached. We invest in the latest technology to bring you the best quality service and minimal downtimes.

9. We are proactive. We return your calls. We answer your email. We anticipate the next question, and provide the information you need, quickly and happily. Many times, we notify our customers of any problems with their service long before they realize there is a problem.

10. We have fun. We enjoy coming to work. We are grateful to be employed in such an exciting, ever-changing industry. We work as a team, and pitch in wherever we can. Put simply, when we are happy, you are happy.

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