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Online Accounting System

Glossary Items:

Online Accounting (OLA), also known as 'My Account', is an online tool that makes managing your Internet services with Cape.Com easy. Unlike its name, it is much more than an accounting tool -- it assists you with managing the many services associated with your Cape.Com account.

OLA is completely web-based and available 24 hours a day from your desktop using a standard web browser. No more waiting until business hours to add a new service or change your password. Updates using OLA can be made anytime, and take effect immediately.

OLA utilizes SSL encryption, enabling secure/encrypted transmission of personal and financial information, so you can have the utmost confidence that any information you submit is protected from prying eyes.

Features

  • Check total connect time for current billing period
  • View billing date
  • Check current account balance
  • View accounting logs. Who, when and for how long users connected, credits/debits, service changes
  • Authorize a credit card payment
  • Modify account type
  • Modify billing address and contact information
  • Add/Delete Associate users
  • Add/Delete/Modify user services including web sites, dial-in access, and email
  • Add/Delete/Modify email forwarding options
  • Modify user passwords
  • Directly control email aliases for your domain
  • Recover backup mail
  • Initiate SpamNabber, and change spam filter settings

Access to OLA is available free of charge to all subscribers with a valid username and password. However, only account managers have access to its more powerful features; associate users can only view selected services.

To see the many features of OLA in action, simply click on the "online accounting" link in the navigation bar.

Security Features

OLA operates on a Cape.Com secure server running SSL. Transactions are encrypted using the latest encryption technology.

2 minute time-out: If OLA detects inactivity, it closes the session and prompts you to log back in. This is for your protection in case another person may have access to your computer.

Related Pages

How to recover messages that were sent to you during the last 30 days.
The Cape.Com SpamNabber is available at no charge and will usually stop approximately 90 percent of junk email from reaching your regular mailbox.
How to start or stop forwarding your Cape.Com email to another email address using On-Line Accounting.
Cape.Com users can change their Internet dial-up plan at any time using our On-Line Accounting system.
How to pay your Cape.Com bill online using your credit card, and how to change the credit card we have on file for you.
What are the charges for associate users, and how to add associate users to your Cape.Com account using On-Line Accounting
An Email Alias is a "virtual" mailbox/address. Mail sent to this address is silently re-directed to an existing email account/mailbox.
A description of the guidelines that we follow to protect the privacy of our members.
Also See: Using On-Line Accounting, Spam Questions, Adding Additional Users, Cape.Com Info


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