Cape.Commerce - Broadband Voice: Broadband Voice Voicemail and Call Features Instructions - Broadband Voice Voicemail and Call Features Instructions

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Broadband Voice Voicemail and Call Features Instructions

Glossary Items:

password

Voicemail

Logging in to Voicemail:

1) From your Broadband Voice enabled telephone, dial 6245 "MAIL" to enter the voicemail system.
2) Enter your Broadband Voice telephone number at the prompt.
3) Enter the default password, 12345, at the prompt. �You're now logged in to voicemail.

Changing Your Password:

1) Login to voicemail, see "Logging in to Voicemail" section above.
2) Press 0 for Mailbox options.
3) Press 5 to change your password.

Voicemail System Map:

* Help
# Exit

1 Read voicemail messages
� � �4 Play previous message
� � �5 Repeat current message
� � �6 Play next message
� � �7 Delete current message
� � �8 Forward message to another mailbox
� � �9 Save message in a folder
� � �* Help; during message playback: Rewind
� � �# Exit; during message playback: Skip forward

2 Change folders

3 Advanced Options
� � �* Return to main menu

0 Mailbox options
� � �1 Record your unavailable message
� � �2 Record your busy message
� � �3 Record your name
� � �4 Record your temporary message
� � � � 1 - Accept
� � � � 2 - Listen
� � � � 3 - Re-record
� � �5 Change your password
� � �* Return to the main menu

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Call Features

*69: Call Return. �Calls the number of the last caller.
*56: Call Waiting
*57: Disable Call Waiting
*72: Call Forward. �Forward all calls to the number specified.
*73: Disable Call Forward
*78: Do Not Disturb
*79: Disable Do Not Disturb
*90: Call Forward Busy. �When phone is busy, forward all calls to the number specified.
*91: Disable Call Forward Busy
*92: Call Forward No Answer. �Forward no-answer calls to the number specified.
*93: Disable Call Forward No Answer

Additional, advanced IP address and network settings can be set using your phone's web interface. For details, please email support@cape.com.

Should you need assistance or have any questions, please contact our Technical Support team at 508-539-9500, support@cape.com.

Calls to Broadband Voice Telephone Numbers

Should you choose to number port your telephone number into our Broadband Voice network, calls to this ported number from other users of Cape.Com's Broadband Voice service are FREE. Simply dial the 10 digit, ported telephone number from any Cape.Com Broadband Voice enabled phone, or, via your Broadband Voice calling card.

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