What Sets Cape.Com Apart from Other DSL Providers?

When it comes to DSL offerings, we're in a class of our own. There simply is no better DSL provider more in tune with your needs than Cape.Com. Speeds available up to 3.0M down/768K up!

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No term contracts: Sign up and cancel your Cape.Com DSL when you wish.

Static & Public IPs: Static IPs (as opposed to continually changing dynamic IPs) come standard at no additional charge with most Cape.Com DSL plans. SOHO plans and higher offer Public Static IPs, so important for business use. Higher business DSL plans include multiple Public and Private Static IPs!

Committed Information Rate (CIR): the minimum data transfer rate you may encounter under your DSL plan. Cape.Com guarantees a specific CIR speed with certain plans.

LAN/WAN Use: Cape.Com can configure DSL to work on both local area networks and wide area networks. Save money using the same connection!

Sales tax and port fees are included: in the monthly rate -- not added to your bill as hidden charges.

Backup Access included: 150 hours of backup dialup access accompanies every DSL plan.

Free Spam and Virus filters plus Cape Wifi hotspots available to every Cape.Com account.

Free, fast, friendly, proactive Technical Support: for connection-related problems on workstations covered under your DSL plan with Cape.Com.

Read what businesses are saying about Cape.Com DSL service.

Some DSL History

During the past few years, a number of DSL providers have come and gone. These providers were well-funded, large organizations that were anxious to cash in on this exciting new, broadband technology. And, most importantly, they felt they could beat "Ma Bell" to the punch.

With the help of venture capital funding and some high-profile investors, these providers began installing their own infrastructure early in 2000, concentrating primarily on high demand areas in and around major metro areas. At that time, Bell operating companies like Bell Atlantic/Verizon had just begun to install DSL infrastructure, and the smaller DSL providers were banking on a slow, cumbersome rollout. However, instead of concentrating on major metro areas, and dragging their feet as everyone had expected, Verizon began an aggressive DSL deployment campaign throughout their eastern U.S. footprint. Within several months, they had completed their DSL deployment and had begun selling DSL service, much to the surprise of these smaller DSL providers.

Cash-strapped after investing in their DSL rollouts, and trying to compete with Verizon and other "Ma Bells" for a limited number of subscribers, the small DSL providers began to feel the heat in late 2000. Before long, many providers were forced into bankruptcy. HarvardNet, Vitts, Digital Broadband, DirecTV, Rhythms and Northpoint are just a few of the many that fell.

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So, where does Cape.Com come in? Instead of deploying DSL infrastructure throughout Massachusetts, Cape.Com decided to concentrate on what they do best - provide enhanced Internet services and support, and let the telephone company do what they do best - install and maintain the wires and telephone switching equipment at the telephone company central office.

Working closely with their Data Services Group and Broadband Division, Cape.Com deployed a high-speed connection into their data network. This network transports Cape.Com DSL traffic directly from the telephone company central office into Cape.Com's network and enables Cape.Com to provide distinct DSL services throughout Massachusetts (all area codes except 413), while maintaining control over the equipment used to deliver these services. Cape.Com does not simply resell DSL- We provide the enhanced, distinct Internet services that utilize the telephone company's existing telecommunications infrastructure.

Cape.Com is the preferred Business Class DSL provider for organizations with small to medium-sized networks, those who require specialized DSL services, as well as those in need of accessible, friendly, and knowledgeable technical support. Cape.Com even offers wide area network (WAN) DSL - a cost-effective way for businesses with several offices to "talk" to each other.

What About Cable Access?

DSL is a direct dedicated connection to the Internet, unlike cable, which is a shared access. A cable internet connection can be shared by up to 500 subscribers at a time, and is vulnerable to capacity overload problems, security infringements as well as outages. In addition, cable speeds are often unreliable. DSL provides your own personal, more secure connection via telephone line which is not compromised by multiple users sharing the same equipment. Plus, have you noticed that when cable and electrical outages occur, your phone line still operates? It has to - telephone service is mandated by law.

Additional services provided for DSL Corporate Plan:

CIR: Committed Information Rate is the amount of bandwidth that Cape.Com guarantees will always be available for your use. All DSL connections are able to burst to the maximum available bandwidth when available, typically 3.0M. The CIR is the minimum guaranteed bandwidth that you should expect.

Continuous, automatic, 24 hour monitoring of your Internet connection. A short test occurs once every 10 minutes to make sure that the router at your facility is connected. If the connection goes down, a Cape.Com system administrator is immediately notified via beeper.

Access via a 'red phone' to Cape.Com technical personnel from 8 am to 10 pm, 7 days per week. If you call this number during non-business hours, a Cape.Com system administrator will be notified via beeper and return your call.

Access to a graphical display, using your web browser, of traffic on your Internet connection. The data provided is a 30-second average of Kbit/second traffic through the course of each day. Reports are available on a real time basis.

If you'd like to sign-up for Cape.Com DSL service, or see if you qualify, please complete the DSL Qualification form to verify whether DSL is available on your line. Preliminary results will be available online after inputing your information. We will confirm these results in a separate email. If DSL is not available at this time, we will get back to you with other high-speed alternatives.

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