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Spam Questions

Unfortunately, spam (Unsolicited Bulk Email) is a problem on the Internet. Cape.Com, Inc. has a strict anti-spam policy (see our Terms of Service).

If you are being disturbed by unsolicited or abusive email, here are some suggestions:

See This Document
How to detect emails that are fake, and what to do about it.
See This Document
Common tricks used by spammers.
See This Document
As part of our on-going effort to stem the tide of spam, Cape.Com has a blocklist filter in place to reject email from well-known sources of spam.
See This Document
How to avoid spam, and what to do if you have been spammed.
See This Document
How Cape.Com's free spam filtering service, SpamNabber, works.
See This Document
The Cape.Com SpamNabber is available at no charge and will usually stop approximately 90 percent of junk email from reaching your regular mailbox.
See This Document
Understanding and controlling your Spam Filter.
See This Document
Our mail server security policies.
See This Document
How to display the extended headers of an email message. This info may help you or us track the origin of your junk mail.
See This Document
How to set your mail program to use the correct outgoing mail server.
See This Document
Some examples of what we do to cut down on SPAM.

external links...
(The following links will open in a separate browser window.)

How to setup various mail servers and gateways commonly found running on dial-up networks to route outgoing mail through your Internet provider's mail servers.
CAUCE, The Coalition Against Unsolicited Commercial Email is an ad hoc, all volunteer organization, created by Netizens to advocate for a legislative solution to the problem of UCE (a/k/a "spam").
The mission of the Forum for Responsible and Ethical E-mail (FREE) is to stop the practice of sending unsolicited boilerplate broadcast messages through e-mail. FREE recognizes that because of the cost-shifting aspects of unsolicited broadcast e-mail, the recipients and the providers who unwittingly assist in the delivery of such messages bear the majority of the cost. Therefore, it is our belief that such practice is unethical and must be replaced by a system that requires recipients to agree beforehand to receive such messages.
Not sure how to find the extended email headers in your email program? Try here for more info.
London Internet Exchange's open relay and UBE policy document.
We are a California nonprofit company whose goal is to stop the Internet's e-mail system from being abused by spammers. Our principal means of doing this is by educating and encouraging ISP's to enforce strong terms and conditions prohibiting their customers from engaging in abusive e-mail practices.
Mail Abuse Prevention System Dial Up User List Participants
Discussion of the legality of ISPs' use of subscription systems such as ORBS or MAPS to block mail for the prevention of spam transmission.
The Network Abuse Clearinghouse is intended to help the Internet community to report and control network abuse and abusive users.

The Campaign To Stop Junk Email;

The information presented in this section is deemed accurate but is not guaranteed. It is provided as a free service to our subscribers and clients. Additionally, Cape.Com, Inc. exercises no editorial control over any links that are outside the www.cape.com domain and the content of these sites does not necessarily represent the views and opinions of our Company, its employees or clients.

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